Vice President, Head of Sales and Services

Job Description

Responsibilities:

• Define and implement the strategic direction for the business in alignment with global objectives and provide administrative leadership to the day-to-day operations.
• Oversee all operational functions, especially sales, service, engineering, process automation, and project management.
• P/L responsibility to ensure financial performance goals are met.
• Responsible for equipment and service business primarily in Pharmaceuticals (PTP) and also in non-Pharmaceutical (PTF) markets and applications.
• Lead and develop a high-performing team, fostering a culture of innovation and customer focus.
• Build and maintain strong relationships with key stakeholders including customers, suppliers, and industry networks.
• Interface with group management to enhance worldwide performance.
• Staff motivation, development, hiring, and firing in coordination with Human Resources.
• Develop and implement plans to enhance efficiency and effectiveness.
• Ongoing business development strategies and tactics.
• Ensure customer satisfaction through both personal and subordinates’ activities.
• Maintain proficiency and observe trends in all technical and market areas related to equipment, services, and technology.
• Deliver market insights and intelligence for the evaluation of product development & product management.
• Contribute to the development of the company (exploring new markets, lead generation, identifying opportunities for sales and partnerships).
• Develop a strong, self-reliant service team for local and global services.
• Ensure compliance with group standards and regulatory requirements.

Ideal Candidate Profile:

• Customer-centric technical professional with strong management skills.
• Fiscal, commercial, and legal aptitude.
• Sales background required.
• Intercultural competence.
• High energy, positive attitude.
• Experience directly managing complex projects.
• Able to interact interdepartmentally at all levels to successfully achieve objectives.
• Experience with a privately held company with active owner participation.
• Good presentation and speaking skills.

Requirements:

• Bachelor’s degree or higher in engineering (Pharmaceutical, Chemical, Mechanical, Automation, or Process Technology), MBA (management or marketing) preferred.
• 10-15 years of managerial experience preferred, in the pharmaceutical or related process industry.
• Strong leadership skills with a proven track record in strategic planning and execution.
• Excellent communication and interpersonal abilities.
• Ability to travel domestically (20%-25%) as needed, as well as occasional international travel.