Director, Business Development

Job Description

Director of Business Development

The Director of Business Development is responsible for driving business growth. The position will be required to develop business relationships with influencers & stakeholders within the respective client organizations in their territory, be the point of contact for all client matters, anticipate their needs, and align solutions with needs for current and future proposals/business development. The Director of Business Development will ensure deadlines are met for active on-going projects/proposals, and help the customers realize success relative to collaborations both current and in the future.

Supervisory Responsibilities:

• Participate in site senior leadership team meetings and in strategic annual planning, including setting objectives and strategies as well as takes accountability for implementation and results.
• Resolves client issues, complaints and anticipates key account improvements by way of project management guidance and outreach.
• Manage communications between customer and internal teams and assists with management of team activities assigned to each designated customer.

Responsibilities:

• Generates new leads and opportunities leveraging the company’s and incumbents’ network.
• Builds solid, trusting, and measurable relationships with clients and companies while developing a complete understanding of client needs.
• Works with various internal stakeholders (Executive, Tech Ops, Project Mgmt, etc.) to build and plan strategically to improve customer results.
• Participates in client visits, regional and national trade shows, and conferences as required.
• Negotiates and draft proposals with the customers, conducts regular business reviews/updates, as well as establishes timelines to measure performance.
• Works with client project team members to ensure the highest quality of materials are being produced, customer needs are met, and expectations are managed.
• Collaborates with technical operations to complete evaluation, scoping and construction of project activities for new or repeat key account projects, with the support to assist in proposal writing when appropriate.
• Resolves client issues, complaints and anticipates key account improvements by way of project management guidance and outreach.
• Identifies market trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets.
• Participate in site management team and planning meetings, including setting objectives and strategies as well as taking accountability for implementation and results.
• Supports the broader BD team in developing new service offerings and analyzing market trends.
• Plans and presents reports on account progress, goals, and strategic initiatives to share with team members and stakeholders for company forecasting & planning activities.
• Analyzes customer data to provide measurable customer relationship management quarterly and annually, while accurately forecasting key account pipeline for projected growth.
• Manages both existing pipeline and new business opportunities.
• Interfaces with Inside Sales & Marketing to develop content targeted to key client segment(s); preparation activities for tradeshows will include scheduling key account meetings.
• Develops cross-company collaborations necessary to implement key strategic initiatives including R&D collaboration and commercial alignment opportunities.
• Collaborates with R&D program management and portfolio leaders with the implementation of technology evaluations and partnerships.
• Identifies and conducts business case analysis of technology licensing & acquisition opportunities as well as partnerships and collaborations.

Required Knowledge/Skills/Competencies:

• Excellent negotiation skills, with ability follow-through on customer contracts/management.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with CRM, Office and other related software.

Education and Experience:

• Bachelor’s degree in a related scientific discipline, business, or marketing.
• 5 years pharmaceutical drug product development experience.
• Track record of technical leadership, including technical conference and client presentations.
• 2 years in a client-facing role preferred.